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Privacy Policy

Last Updated: April 05, 2025

1. Introduction

This Privacy Policy explains how Avystone (“we”, “us”, or “our”) collects, uses, and discloses information about you in connection with our Services. By accessing or using our Services, you agree to the collection and use of your information as described herein. This Policy applies to all products, platforms, and digital services provided by Avystone.

2. Definitions

For purposes of this Privacy Policy, the following definitions apply:

  • “Service” refers to all products, platforms, and digital services provided by Avystone, including but not limited to our website (https://avystone.com), mobile applications, online store, and any other features or content that we may offer now or in the future.

  • “Personal Data” means any information that relates to an identified or identifiable individual, whether provided by you directly or collected automatically through your interactions with our Service.

  • “Usage Data” means data collected automatically when you access or use our Service, including but not limited to IP addresses, browser type and version, device information, pages visited, and other diagnostic data.

  • “Third-Party Services” means any services, tools, or platforms provided by third parties (such as payment processors, analytics providers, or social media platforms) that interact with or are integrated into our Service.

3. Data We Collect and How We Use It

a. Personal Data

When you use our Service, we may collect information that you provide directly, such as:

  • Full name

  • Email address

  • Phone number (for example, but not limited to, order updates or identity verification)

  • Physical address (for example, but not limited to, shipping, billing, or fraud prevention)

  • Payment information (collected securely during checkout)

  • Any additional information you voluntarily provide through forms or interactions with our Service

Purpose:
We use this information to:

  • Provide, maintain, and enhance our Service

  • Process orders and manage your account via WooCommerce

  • Communicate with you regarding orders, updates, and promotions

  • Prevent fraud and secure our Service

  • Comply with legal obligations (e.g., tax, accounting, or regulatory requirements)

b. Usage Data and Tracking Technologies

We automatically collect Usage Data when you access our Service. This may include:

  • IP address

  • Browser type, version, and device details

  • Pages visited, duration of visits, and referring URLs

  • Data collected via cookies and similar tracking technologies

Cookies & Tracking:
We use cookies and similar technologies to:

  • Enhance your browsing experience (e.g., remembering login details and screen preferences)

  • Analyze site usage and improve our Service

  • Enable essential functionalities (e.g., session management)

For further details, please refer to our dedicated Cookie Policy below.

c. Information from Third-Party Social Media Services

If you register or log in via Third-Party Services such as Google, Facebook, Instagram, Twitter, or LinkedIn, we may receive information associated with your account (e.g., name, email, and profile picture). Your use of such services constitutes your consent to the collection and use of this data as described in this Privacy Policy.

4. Comments, Media, and Embedded Content

a. Comments

When you leave a comment on our Service, we collect the information you provide in the comment form along with your IP address and browser user agent to help detect spam. Additionally, an anonymized string (a hash) of your email may be sent to the Gravatar service to check if you are using it. For more details, please review Gravatar’s privacy policy here.

b. Media

If you upload images or other media to our Service, please ensure that you remove any embedded location data (e.g., EXIF GPS information), as such data may be accessed by others.

c. Embedded Content

Our Service may include embedded content (such as videos, images, or articles) from third-party websites. Embedded content behaves as if you visited the third-party website directly and may be subject to their data collection practices, including the use of cookies and tracking technologies.

5. Cookie Policy

We use cookies and similar tracking technologies throughout our Service to improve your experience. Our cookie practices include:

  • Comments Cookies: If you leave a comment, you may opt in to saving your name, email, and website in a cookie for convenience; these cookies last for one year.

  • Login Cookies: When you visit our login page, a temporary cookie is set to verify your browser’s cookie acceptance. This cookie contains no personal data and is discarded when you close your browser.

  • Persistent Cookies: When you log in, cookies are set to remember your login details and screen display preferences. Login cookies last for two days (or two weeks if “Remember Me” is selected), and screen option cookies last for one year.

  • Editing Cookies: When you edit or publish content, a cookie containing a post identifier is set, expiring after one day.

By using our Service, you consent to our use of cookies as described in this Cookie Policy.

6. Use of Your Data

We exercise broad discretion over the purposes for which we use your data, including:

  • Delivering and improving our Service

  • Managing customer accounts and processing transactions via WooCommerce or other ecommerce platforms

  • Facilitating payment processing through Stripe, PayPal, and other processors

  • Communicating with you about your account, orders, and updates

  • Analysing and optimizing Service performance and user experience

  • Complying with legal obligations and protecting our rights

7. Data Sharing and Disclosure

We may share your Personal Data with:

  • Service Providers: Third parties that help us operate, analyse, or enhance our Service.

  • Payment Processors: Entities such as Stripe and PayPal, whose own privacy policies govern the handling of your payment information.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.

  • Affiliates and Business Partners: For purposes consistent with this Privacy Policy.

  • Public Disclosures: Information you voluntarily post in public areas (e.g., comments) may be visible to others.

8. Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. For example:

  • Comments and Metadata: Retained indefinitely to facilitate follow-up discussions.

  • Order and Account Information: Retained as long as necessary for legal, tax, and accounting purposes.

  • User Profile Information: Retained for the duration of your active account.

9. Your Rights

Subject to applicable law, you have rights regarding your Personal Data, including:

  • The right to access your data

  • The right to request correction or deletion of your data

  • The right to obtain a portable copy of your data

  • The right to object to or restrict certain processing activities

To exercise these rights, please contact us at [email protected]. We will consider all requests in accordance with applicable data protection regulations.

10. International Data Transfers

Your data may be transferred and maintained on servers outside the United Kingdom. Additionally, to fulfill orders, we may share delivery information with suppliers in other countries. We take appropriate measures to ensure that such transfers comply with applicable data protection laws.

11. Data Security

We employ commercially reasonable measures—including encryption and secure access controls—to protect your data. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

12. Children’s Privacy

Our Service is not intended for individuals under the age of 13, and we do not knowingly collect data from children. If you believe that we have inadvertently collected data from a child under 13, please contact us immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy at our discretion. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We may also notify you via email or through a prominent notice on our Service if material changes occur.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: